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How firekine Handles Your Personal Information

This page explains exactly what data firekine collects when you open an account, make a PayPal or Venmo deposit, or browse the lobby — and what we do with it.

Account data handled securelyPayPal, Venmo, Play+ payment data protectedYou can request your data anytimeNo data sold to third-party marketersState-law-dependent access
firekine How firekine Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to review the data on file, correct something, or ask us to delete your account information, reach out directly through one of the channels below. We aim to respond to all privacy-related requests within the timeframe required by applicable state law. Include your registered email address in any message so we can match your request to the right account.

Privacy Email Send your data access, correction, or deletion request to our dedicated privacy address. Reference your account email so we can locate your record without delay.
Live Chat Reach our account support team through the live chat window in your account dashboard. For privacy requests, ask to be escalated to the data team.
Account Settings Some data preferences — like marketing emails and push notifications — can be adjusted directly inside your account settings without contacting support.
DATA HANDLING IN PRACTICE

How We Protect and Manage Your Account Data

Data protection at firekine is operational, not just a policy document. Encryption, access controls, and session management are applied at every layer — from the moment you log in on mobile to the second a PayPal withdrawal is confirmed. Here is how the key areas work in practice.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly. You can manage cookie preferences through your browser settings at any time.

Account Security

Login attempts trigger device checks and, where enabled, a one-time passcode sent to your registered phone. Unrecognized devices are flagged before access is granted.

Data Retention

We keep your account data for as long as your account is open, plus any mandatory period under applicable state or federal law. Closed-account data is deleted on schedule.

Third-Party Sharing

Payment processors like PayPal and Venmo receive only what is needed to complete a transaction. We do not share your data with advertisers or data brokers.

Common Questions About Your Privacy at firekine

Below are the questions we hear most often about data, account privacy, and your rights as a firekine account holder in eligible states.

We collect your name, date of birth, address, government ID, and contact details. Payment method references — such as a PayPal transaction ID — are stored to confirm deposits and process withdrawals.

No. We do not sell your personal data to advertisers, data brokers, or marketing networks. Payment processors receive only what is required to complete a specific transaction.

Email our privacy team from your registered address or use the live chat escalation path. We will respond within the timeframe required by applicable state law.

Yes. Submit a deletion request through privacy email or live chat. Some data must be retained under state or federal law even after deletion; we will tell you exactly what that covers.

Transactions are processed by the payment provider. We store only the reference needed to confirm the deposit or withdrawal cleared — never full card or wallet credentials.

We use session and analytics cookies. Session cookies are required for login; analytics cookies can be declined through your browser settings or our cookie preference tool.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.